Privacy Policy — How 704pub Protects Your Personal Data

1. Introduction

704pub ("704pub", "we", "us", "our") is committed to protecting the privacy and personal data of every Filipino player who uses our online gaming platform. This Privacy Policy ("Policy") describes how 704pub collects, uses, stores, shares, and protects personal information in connection with your use of the 704pub website, mobile application, and all related services (collectively, the "Platform").

This Policy applies to all registered players, visitors, and any person who accesses or interacts with the 704pub Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

704pub operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy.

2. Personal Data We Collect

704pub collects the following categories of personal data from players and platform users:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — players must be 21 years or older);
• Residential address, including city, province, and postal code;
• Email address and mobile phone number;
• Username and encrypted password;
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/UMID card) submitted during KYC verification.

2.2 Financial and Transaction Data

• GCash account details, PayMaya account details, or bank account information (BPI, BDO, Metrobank, and other supported Philippine banks);
• Deposit and withdrawal transaction history;
• Wagering history and game activity records;
• Bonus and promotional credit usage;
• Account balance information.

2.3 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session duration, login timestamps, and platform navigation data;
• Cookie identifiers and similar tracking technology data;
• Error logs and technical diagnostic information.

2.4 Communications Data

• Records of communications between you and 704pub customer support;
• Feedback, complaints, and dispute records;
• Marketing communication preferences and opt-in/opt-out records.

3. How We Collect Your Data

704pub collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, web beacons, and similar tracking technologies when you access or use the Platform;
• From third parties — including identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention agencies, and regulatory authorities where permitted by law;
• From publicly available sources — where necessary for compliance with anti-money laundering obligations or regulatory requirements.

4. How We Use Your Personal Data

704pub uses the personal data we collect for the following purposes:

Purpose	Description
Account Management	To create, maintain, and manage your 704pub player account, including processing deposits and withdrawals in Philippine Peso (₱).
Identity Verification	To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
Platform Operation	To provide access to games including Super Fruit Machine, Lottery, European Blackjack, Teen Patti Joker, and all other 704pub titles.
Customer Support	To respond to your queries, complaints, and disputes in a timely and effective manner.
Fraud Prevention	To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
Regulatory Compliance	To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
Responsible Gaming	To monitor gaming behaviour, enforce self-exclusion requests, and provide responsible gaming tools to players.
Marketing	To send promotional offers, bonuses, and platform updates to players who have opted in to receive such communications.
Platform Improvement	To analyse usage patterns and improve the performance, security, and user experience of the 704pub Platform.

5. Legal Basis for Processing

704pub processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable Philippine regulations:

• Contractual necessity — processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration;
• Legal obligation — processing is required to comply with PAGCOR licensing conditions, AMLA reporting obligations, and other applicable Philippine laws;
• Legitimate interests — processing is necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights;
• Consent — where you have given explicit consent, such as opting in to receive marketing communications from 704pub. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

6.1 704pub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals;
• Identity verification providers — third-party KYC and age verification service providers engaged by 704pub;
• Fraud prevention agencies — to detect and prevent fraudulent activity on the Platform;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law;
• Technology service providers — cloud hosting, data storage, and platform infrastructure providers engaged by 704pub under strict data processing agreements;
• Professional advisers — lawyers, auditors, and compliance consultants, where necessary for legal or regulatory purposes.

6.2 All third parties with whom 704pub shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and 704pub's data protection standards.

7. Data Retention

7.1 704pub retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

7.2 In accordance with PAGCOR licensing requirements and Philippine anti-money laundering regulations, 704pub is required to retain player account records, transaction histories, and KYC documentation for a minimum period of five (5) years from the date of the last transaction or account closure, whichever is later.

7.3 Where personal data is no longer required for any lawful purpose, 704pub will securely delete or anonymise such data in accordance with our internal data retention procedures.

7.4 If you request the closure of your 704pub account, we will retain your data for the minimum period required by law before proceeding with deletion or anonymisation.

8. Data Security

8.1 704pub implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 704pub Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and potential data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 704pub will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

8.3 While 704pub takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 704pub immediately if you suspect any unauthorised access to your account.

9. Cookies and Tracking Technologies

9.1 704pub uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

9.2 704pub uses the following categories of cookies:

• Strictly necessary cookies — essential for the Platform to function, including session management and security features. These cannot be disabled.
• Performance cookies — used to collect anonymised information about how players use the Platform, helping us identify and fix technical issues and improve performance.
• Functional cookies — used to remember your preferences, such as language settings and game display options, to personalise your experience.
• Analytics cookies — used to understand aggregate player behaviour and Platform usage patterns for internal reporting and improvement purposes.

9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 704pub Platform.

9.4 704pub does not use cookies to track your activity across unrelated third-party websites or to serve targeted advertising on external platforms.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 704pub:

To exercise any of the above rights, please contact the 704pub Data Privacy Officer via the contact details provided in Section 14 of this Policy. We will respond to all verified requests within the timeframes required by the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

11. Children's Privacy and Underage Players

11.1 The 704pub Platform is strictly intended for persons who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.

11.2 If 704pub becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account.

11.3 Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent access to online gaming platforms. If you believe a minor has registered on 704pub, please contact our support team immediately.

12. Cross-Border Data Transfers

12.1 704pub primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where 704pub engages technology service providers or platform infrastructure located abroad.

12.2 Where personal data is transferred outside the Philippines, 704pub ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012, including contractual data protection clauses with the receiving party.

12.3 By using the 704pub Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

13. Updates to This Privacy Policy

13.1 704pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform operations. The date of the most recent revision will always be displayed at the top of this page.

13.2 Where changes to this Policy are material, 704pub will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

13.3 Your continued use of the 704pub Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure.

14. Contact — Data Privacy Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 704pub, please contact our Data Privacy Officer:

Email: [email protected]

General Support: [email protected]

14.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 704pub has not handled your personal data in accordance with the Data Privacy Act of 2012.