Player Protection

Responsible Gaming — Play Smart, Play Safe at 704pub

At 704pub, gaming is meant to be fun — not a source of stress or financial hardship. We provide every Filipino player with the tools, information, and support needed to keep gaming enjoyable and within healthy limits.

21+

Online casino-style gaming in the Philippines is strictly for players aged 21 years and above, in accordance with PAGCOR regulations.

Important Notice: Gambling is intended for entertainment purposes only. Never gamble with money you cannot afford to lose. If you or someone you know is experiencing problems with gambling, please reach out to 704pub's support team immediately. Help is available 24/7.

21+
Minimum Age Requirement
24/7
Player Support Available
₱0
Cost to Set Deposit Limits
PAGCOR
Regulated & Licensed

How 704pub Keeps Gaming Responsible

Responsible gaming is not just a checkbox for 704pub — it is a core part of how we operate. Here are the six pillars of our player protection programme for Filipino players.

Strict 21+ Age Verification

Every 704pub player must verify their age before depositing or playing. We use government-issued Philippine ID documents to confirm that all players are at least 21 years old, in line with PAGCOR requirements. No exceptions.

Deposit Limit Controls

Set your own daily, weekly, or monthly deposit limits directly from your 704pub account. Limits take effect immediately when reduced. Increases require a mandatory cooling-off period to protect you from impulsive decisions.

Self-Exclusion Programme

If you feel your gaming is getting out of hand, you can request a self-exclusion at any time. Choose a defined period — from 30 days up to permanent exclusion. During exclusion, your account is suspended and no new account may be opened.

Session Time Reminders

704pub sends automatic session time reminders to help you stay aware of how long you have been playing. You can also set your own session time limits in your account settings to keep your gaming sessions healthy and balanced.

Reality Check Tools

Our reality check feature displays a summary of your gaming activity — time played, amount wagered, and net result — at regular intervals you choose. Staying informed about your actual gaming behaviour is the first step to staying in control.

Dedicated Support Team

704pub's player support team is trained to assist players who may be experiencing gambling-related difficulties. Reach out anytime via live chat or email — our team will listen without judgment and guide you to the right resources.

Is Your Gaming Still Under Control?

Honest self-reflection is one of the most powerful tools in responsible gaming. Read through the questions below. If you answer "yes" to two or more, we strongly encourage you to use 704pub's self-exclusion or deposit limit tools, or to speak with our support team.

Remember

Gambling should never be used as a way to earn income, recover losses, or escape personal problems. If it starts to feel that way, it is time to take a break.

01

Do you find yourself spending more money on gambling than you originally planned, even after setting a budget?

02

Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gambling activity?

03

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

04

Have you tried to "chase" losses by continuing to play in an attempt to win back money you have already lost?

05

Has gambling caused problems in your relationships, work, or daily responsibilities — such as missing family time or neglecting bills?

06

Do you think about gambling frequently throughout the day, even when you are not playing?

07

Have you ever hidden your gambling activity or the amount you have spent from people close to you?

Take Control With 704pub's Built-In Safety Tools

All of these tools are available free of charge to every registered 704pub player. You can access them directly from your account dashboard at any time — no waiting period, no fees.

Deposit Limits

Set a maximum amount you can deposit per day, week, or month in Philippine Peso (₱). Reductions apply instantly; increases take 7 days to activate.

Session Time Limits

Define how long each gaming session can last. When your limit is reached, you will be automatically logged out and reminded to take a break.

Cool-Off Period

Take a short break from 704pub for 24 hours, 7 days, or 30 days. Your account is temporarily suspended and all marketing communications are paused.

Self-Exclusion

Request a longer exclusion of 6 months, 1 year, 3 years, or permanent. During this period, 704pub will not accept deposits or allow gameplay on your account.

How to Set Your Responsible Gaming Limits on 704pub

Setting up your responsible gaming controls on 704pub takes less than two minutes. Here is how to do it from your account dashboard. If you need help at any step, our support team is available around the clock.

Immediate Effect

All limit reductions and self-exclusion requests take effect immediately upon confirmation. You do not need to wait for approval — your protection starts right away.

1
Log In to Your 704pub Account

Visit 704pub and sign in using your registered email and password. Make sure you are on a secure, private connection — avoid public Wi-Fi when accessing your account settings.

2
Go to Account Settings

Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the Account Settings menu, find and click the "Responsible Gaming" tab. This is where all your player protection tools are located in one place.

4
Choose Your Tool and Set Your Limits

Select the tool you want — deposit limit, session time limit, cool-off period, or self-exclusion. Enter your preferred values and confirm your selection.

5
Confirm and Save

Review your settings and click "Confirm". You will receive a confirmation email to your registered address. Your limits are now active on your 704pub account.

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. In the Philippines, it is important that players, families, and friends know how to recognise the warning signs early. The sooner a problem is identified, the easier it is to address.

704pub takes problem gambling seriously. Our team is trained to identify at-risk behaviour and proactively reach out to players who may need support. We also cooperate fully with PAGCOR's responsible gaming framework to ensure player welfare is always the priority.

  • Spending more than you can afford on gambling, including money meant for rent, bills, or groceries
  • Borrowing money from family, friends, or taking out loans to fund gambling
  • Selling personal belongings to get money for gambling
  • Unexplained financial difficulties or mounting debts despite regular income
  • Hiding bank statements, GCash transaction history, or financial records from loved ones

  • Feeling anxious, irritable, or depressed when not gambling
  • Using gambling as a way to escape stress, loneliness, or personal problems
  • Feeling guilty or ashamed about gambling behaviour but continuing anyway
  • Lying to family members or friends about how much time or money is spent gambling
  • Repeated unsuccessful attempts to cut down or stop gambling

  • Neglecting family responsibilities, work duties, or school commitments due to gambling
  • Withdrawing from social activities and relationships to spend more time gambling
  • Arguments with family members — especially a spouse or partner — about money or time spent gambling
  • Missing important family events such as birthdays, fiestas, or reunions because of gambling
  • Friends or family expressing concern about your gambling habits

  • Continuing to play after significant losses in an attempt to "win it back"
  • Increasing bet sizes after losses to try to recover money faster
  • Believing that a "big win" is just around the corner and that you just need to keep playing
  • Feeling unable to stop a session even when you are losing heavily
  • Returning to gambling the day after a big loss with the intention of recovering it

Where to Get Help in the Philippines

If you or someone you know needs help with problem gambling, support is available in the Philippines. 704pub encourages all players to reach out — there is no shame in asking for help.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for all licensed operators in the Philippines. Players can contact PAGCOR directly to report concerns or request assistance with problem gambling. PAGCOR's responsible gaming framework includes player exclusion registries that apply across all licensed Philippine gaming venues and platforms.

National Centre for Mental Health

The National Centre for Mental Health (NCMH) in Mandaluyong City provides mental health services including support for behavioural addictions such as problem gambling. Filipino players in Metro Manila and nearby provinces can access counselling and treatment services. The NCMH crisis hotline is available for those in immediate distress.

NCMH Crisis Hotline: 1553

704pub Player Support

704pub's dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Whether you want to set limits, request a self-exclusion, or simply talk to someone about your gaming habits, our team is here to help — confidentially and without judgment.

Support Email: [email protected]

PAGCOR Exclusion Registry

PAGCOR maintains a national exclusion registry for problem gamblers in the Philippines. If you are registered on the PAGCOR exclusion list, 704pub is legally required to refuse your registration and deny access to the platform. If you believe you should be on this list, please contact PAGCOR directly. 704pub fully cooperates with PAGCOR's exclusion registry and conducts regular checks to ensure compliance.

Protecting Minors — Strict 21+ Policy at 704pub

Under Philippine law and PAGCOR regulations, online casino-style gaming is strictly prohibited for individuals under the age of 21. 704pub enforces this rule without exception. Every new player must complete a Know Your Customer (KYC) verification process that includes submission of a valid Philippine government-issued ID confirming their date of birth.

If 704pub discovers that a player has provided false information about their age, the account will be immediately suspended, all winnings will be forfeited, and the matter may be reported to PAGCOR and relevant Philippine authorities. We take underage gambling extremely seriously.

Parents and guardians in Manila, Cebu, Davao, Quezon City, and across the Philippines are encouraged to use parental control software on shared devices to prevent minors from accessing online gaming platforms. If you suspect a minor has accessed 704pub, please contact our support team immediately.

Zero Tolerance for Underage Play

704pub operates a zero-tolerance policy for underage gambling. Any account found to belong to a person under 21 years of age will be permanently closed and all funds returned to the payment source used for deposit.

Accepted Philippine ID Documents

Valid IDs for age verification include: Philippine Passport, Driver's Licence, SSS/UMID Card, PhilSys National ID, Voter's ID, PRC ID, and other PAGCOR-accepted government-issued identification documents.

Parental Controls

If you share a device with minors, we recommend enabling parental control features on your browser or device. Log out of your 704pub account after every session and never save your login credentials on shared devices.

Enjoy 704pub — Responsibly and Within Your Limits

Gaming at 704pub is meant to be a fun, entertaining experience for Filipino players. With our full suite of responsible gaming tools, PAGCOR-regulated platform, and 24/7 support team, you can play knowing that your wellbeing always comes first.

21+ only  |  PAGCOR Regulated  |  Play Responsibly  |  Gambling can be addictive — please play within your means.